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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Dufresne

June 30, 2026

5  out of  5
rating by Andrew Dufresne
"Excellent customer service, great rates, and awesome people"
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Robert Young

June 16, 2026

5  out of  5
rating by Robert Young
"Diane goes above and beyond for people. I've been a client of hers since Sept. 2013"
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Judy Lloyd

June 8, 2026

5  out of  5
rating by Judy Lloyd
"Very good service."
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Dexter

June 4, 2026

5  out of  5
rating by Dexter
"Diane did a great job going over the details of my policy. She was very knowledgeable and friendly.
Snell Brothers Cleaning"
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Ashley Link

May 16, 2026

5  out of  5
rating by Ashley Link
"Diane, Bob and the State Farm crew are awesome responsive and helpful. I have been with them for 17 years! I use them for all my vehicles motorcycles & my home owners insurance. Many years ago, I had a shed collapse due to snow load and then recently I had to deal with my first total loss of a vehicle after a tree fell in it, and State Farm was very fair in both of those situations!"
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Puffball Mudpuppy Bubbler

May 15, 2026

5  out of  5
rating by Puffball Mudpuppy Bubbler
"We've been customers of Diane and co. for over ten years, and hold auto, home owner, and umbrella policies through her agency. She and her staff are extremely attentive and caring people who go out of their way to be helpful. On several occasions over the years we were involved in accidents, and they called within 30 minutes to check in on us. Rates are very reasonable, and payments are super easy via the web portal. Overall, we are extremely happy with our relationship. A+++"
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Rick Luksza

April 25, 2026

5  out of  5
rating by Rick Luksza
"Very easy to deal with."
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C Lee

April 24, 2026

5  out of  5
rating by C Lee
"I have been doing business with Diane and agents like Liam Brown for many years now. This firm, in a small NH mountain town, outperforms all other agencies and providers I have encountered in many locations across the US. Customer service is paramount, and the agents here earn and keep my business with a thoughtful, caring, accurate, straight-forward approach that's so refreshing in this age of indifference and automation. Highly recommended."
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Alicia

April 17, 2026

5  out of  5
rating by Alicia
"Diane and her team were absolutely amazing at finding me a more affordable rate and truly went above and beyond to help make it easy."
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Mick Early

April 16, 2026

5  out of  5
rating by Mick Early
"Diane has been our Insurer of choice for 30+ years. She has been amazing to work with and we value our relationship with her and her staff immensely!"
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Ainsley Colby

April 4, 2026

5  out of  5
rating by Ainsley Colby
"Hope was great to work with. Responded to emails right away."
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Steve Thompson

March 12, 2026

5  out of  5
rating by Steve Thompson
"Diane and her agency have been very responsive when policy questions have come up."
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Carol Belanger

March 9, 2026

5  out of  5
rating by Carol Belanger
"The State Farm office in North Conway, Diane Reo, is by far the easiest and friendliest office staff I have ever had. They always make Insurance as pain free as possible."
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steve varga

February 13, 2026

5  out of  5
rating by steve varga
"Diane’s agency (Hope) has been great in getting our policies transferred from CT TO NH! Received a follow up call today to see if I needed any further assistance… great follow through!"
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Ellen Begley

February 11, 2026

5  out of  5
rating by Ellen Begley
"This is the best insurance company I have ever worked with. They are honest and very knowledgeable. They respond quickly when I send an email. Diane and her team provide the best services possible. Without a doubt I highly recommend them for all your insurance needs."
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John Kumm

February 10, 2026

5  out of  5
rating by John Kumm
"Everyone at Diane's agency is very responsive and easy to deal with!"
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Bob P

February 4, 2026

1  out of  5
rating by Bob P
"I contacted the agent after filling out the information for our home and autos. Three or Four weeks went but then I got an email from Amy L Koblich at this agency. She explained my policy quote had been miss placed so she was connecting with me to proceed. I called but she was in a meeting so I had to leave a message for Amy to return my call. Its been a week and Any has not called. So yesterday I connected with a different Farmers Home Office. Today I spoke with an agent there she went over the policy's. Comparing another insurance company policy with Farmers Home quote. I'm confident in my choice of a different Farmers Home Office and very pleased the with the savings I will get."
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John Larkin

February 4, 2026

5  out of  5
rating by John Larkin
"Great service Diane is terrific"
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Christine Lewis

February 3, 2026

5  out of  5
rating by Christine Lewis
"Everyone in the office is very kind and helpful."
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Dorothy Anderson

January 18, 2026

5  out of  5
rating by Dorothy Anderson
"Diane and her team were great during a stressful time for me. Great"
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Leanne Waldie

January 16, 2026

5  out of  5
rating by Leanne Waldie
"The service is very personal, prompt and never disappointing. Diane is a wonderful person, a knowledgeable and caring professional and a great contributor to our local community. And State Farm has always been responsive and prompt in handling our claims. Highly recommend Diane Reo!"
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Susan Lautenschlager

January 15, 2026

5  out of  5
rating by Susan Lautenschlager
"Great service, been with Diane Reo and her team for over 20 years. Always there when you need them, and outstanding service. Thanks"
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Paul Hamann

January 9, 2026

5  out of  5
rating by Paul Hamann
"I have been working with Diane and her team on a homeowners policy with State Farm. It has not been without issue. Diane and her team have been super responsive and helpful. Happy to have them as our partner."
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April Harb

January 2, 2026

5  out of  5
rating by April Harb
"Hope at Diane Reo’s State Farm office made insuring our second home seamless and easy. We had called a few other insurers and they were either far more expensive or didn’t cover the full value of our home. Hope’s quote was comprehensive, reasonable and covered the full value of our home. They were also very responsive with a quick turnaround. I wouldn’t hesitate to recommend them for all insurance needs!"
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Donna Merritt-Jackson

December 19, 2025

5  out of  5
rating by Donna Merritt-Jackson
"Diane goes over and above to help you with your needs. I have all my insurance with her and am very satisfied."